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Post-visit · Follow-up · Recovery

Risk doesn’t end when the patient leaves the hospital.

Complications happen at home. Between visits. When no one is checking. Mindoo checks in at the right moments and flags what needs attention. Your team steps in when patients need their help.

Book a demoHow it works
The problem

Good protocols. Not enough people to run them.

The protocol exists. Day 3, week 1, week 4. But nurses are stretched. The day 5 call gets missed. Patients who notice something wrong just decide to wait.

By the next appointment, something simple has become complicated.

Day 3

Check-in done. All quiet.

Day 5

The call gets missed. The ward was full.

Day 12

“I thought it was normal,” the patient says later.

Next visit

Something simple has become complicated.

How it works

Follow one recovery home.

Walter, 71. Discharged on Friday after a knee replacement. His care path: check-ins on day 3, day 5, day 12 and week 4.

Post-op
Day 3

The first check-in.

Walter gets a call at home. The questions are built around his procedure: pain, wound, mobility. The right clinical markers, at the right moment in recovery.

Follow-up agent
Check-in call · Day 3
Good morning Walter. How is the pain today, on a scale of one to ten?
About a four. Better than yesterday.
Logged: pain 4/10, improving · wound dry · walking with frame
Post-op
Day 5

The call that usually gets missed.

It happens anyway. Every protocol moment, on time, regardless of how stretched the team is. Routine recoveries are tracked quietly. Nobody gets pulled in.

Care path · Walter M. · Knee replacement
Day 3 · completedall as expected
Day 5 · completedon time
Day 12 · scheduled
Week 4 · scheduled
Post-op
Day 12

Something looks off. Someone knows.

Walter mentions swelling and warmth around the knee. The care team is notified immediately, with full context. A nurse calls back within the hour, not at the next appointment, two weeks too late.

Care team feed · 10:22Flagged
PatientWalter M. · day 12 post-op
ReportedSwelling + warmth around the knee since yesterday
ActionNurse callback requested · full log attached
Pink Mindoo character

Meet the follow-up agent.

It keeps an eye on patients after they leave.

A grey-haired doctor in a tweed jacket smiles while reading a tablet in his office

Fits into how you already work.

Patients receive a message or a call at each follow-up moment. They respond directly, in their own language.

Every interaction is logged in the EHR. Visible to the full care team.

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Fits your systems. Meets your standards.

Works with your EHR system

Procedure and condition-specific question flows

GDPR-native, MDR-aligned for non-diagnostic workflows

Fully auditable

Human escalation built into every flow

Your patients are in good hands. Even when you’re not with them.

Mindoo follows up with every patient. Every concern is caught early.

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