Talks with patientsIntake agent
Collects symptoms and history before the visit, in the patient’s own language. Hands the clinician a clear summary, not a transcript.
Mindoo OS
The AI operating system for hospitals.
AI agents that talk with patients, prepare consultations, code medical files and run the workflows around care. On a data foundation your hospital owns, deployed on-site by our engineers until your team runs it without us.
Live example
See an agent at work.
The intake agent talks with the patient over the phone, in their own language, and hands the clinician a clinical note, coded in SNOMED CT and ready to review.
Intake agentLive · speaking Dutch
00:08
9:41
0:08
Clinical noteSNOMED CT · 0 codes
Listening to the call…
Backed by a €5M raise · built with hospitals across Belgium & Germany
AMEOSWarendorf
01Why an operating system
Most of care happens around the record. That’s where Mindoo works.
Calls, intake, scheduling, documentation, follow-up, coordination. A hospital’s day runs on work no single system was built to carry. Your EHR stays the system of record. Mindoo is the system of action around it, and takes that work on.
Its agents capture structured, coded data at the point of care. SNOMED CT and ICD-10, across 25+ specialties and 50+ languages. So coding, billing and analysis start from data you can trust.
02The platform
One system. Five layers. Yours.
Mindoo builds the whole stack with you, and your hospital owns it.
Software doesn’t transform hospitals. People do. Our engineers deploy on-site, redesign workflows with your teams, and train your people to run it. Then we hand over the keys.
Agents that talk with patients, and agents that work silently: coding files, drafting notes, completing workflows. Built on a harness with guardrails, continuous evals, memory and human oversight. Your team configures new ones in plain language.
Mindoo extends FHIR with semantic models for scheduling, capacity, staffing and billing. Permissions, validation and a full audit trail on every action. Built to plug into any system of record, and to make it better. Ready for the European Health Data Space.
A hospital-owned data store that works alongside the record. Clean, queryable, yours. And it gets better over time, not just bigger.
Compute where you want it. We provide it, run it in your private cloud, or optimize your own hardware. Every option comes with evals, so you know exactly how your agents perform on the stack you chose.
Execution
Agentic
Interoperability
Data
Compute
Security & governance
Built into every layer, not bolted on. Role-based access, validation before any consequential action, a full audit trail, and human oversight where it matters. Architected around GDPR, the EU AI Act and MDR.
03The agents
The platform is the play. The value starts week one.
You don’t wait years for an operating system to pay off. Mindoo agents go to work in the first weeks. Some talk with patients. Some never say a word.
Talks with patients
Talks with patientsReception agent
Answers routine calls. Handles bookings, rescheduling and simple requests, instantly.
Talks with patientsFollow-up agent
Checks in after visits and monitors recovery. Flags anything that needs a human.
Works in the backgroundScribe agent
Drafts notes, letters and orders. Finds the details clinicians need, in seconds.
Works in the backgroundMedical coding
Reads the clinical documentation and proposes complete, justified codes, ready for your coders to validate.
Works in the backgroundData capture
Structures documentation as care happens, not after it. Designed with your clinical teams, service by service.
+
We build it togetherYour agent
Every hospital works differently. Your team describes the workflow in the agent builder, reviews it, and ships it. No engineering ticket.
Only on Mindoo
Clinicians shape their own agents, inside infrastructure their hospital owns and governs.
No manual needed. If you can describe what you need, you can use Mindoo. Your team describes the workflow, the agent builder does the rest. And your IT department gets a place to manage every agent and coding workflow, the way an HR department manages people.
Agent builderNo code
Call patients three days after discharge. Ask about warning signs. Flag anything urgent to the ward nurse.
Discharge follow-up
Voice + chatAny languageHuman review on flagsContinuously evaluated
04Governance
Every agent earns its place. Every day.
Your clinicians set the bar. Professional evals measure every agent against it, before it goes live and every day after. Your ICT & Innovation department reviews the evidence, signs agents into production, and can pull any of them back.
mindooOperating system · governanceEU AI Act · compliantIn evaluation
Follow-up agentCardiology · high-risk · human oversight requiredv2.4Configured
Built with your care team, in plain language.
Evaluated
Six eval suites · 2,412 scenario runs.
Validated
Sign-off by your ICT & Innovation department.
In production
Live, under human oversight.
Monitored
Re-evaluated continuously. Demotable in one action.
Eval suites · running
run #148 · pre-validation · 2,412 scenarios
—
target ≥ 95% · set by your clinicians
Summary fidelityReflects what the patient actually said
···Human handoffAnything urgent or unclear goes to your team
···Data protectionNo patient data outside its scope
···Protocol adherenceFollows the workflows your team defined
···Tone & clarityWarm, plain language patients understand
···Multilingual paritySame quality across 24 languages
···EVValidated for productionE. Vandenberghe · ICT & Innovation · reviewed the full eval reportSigned off
Monitoring in production · last full eval 3s ago · no drift detected
A live slice of the Mindoo operating system, as your governance team sees it. Synthetic data.
Validated before live.
No agent reaches production without a human decision. Your team reviews the evidence and signs off. Or sends it back.
Evaluated continuously.
Validation isn’t a moment. Every agent is re-checked in production, daily, against the standard your clinicians set.
Reversible, always.
Pause, demote or retire any agent in one action. Every decision lands in an audit trail your board can read.
05How we deploy
Software doesn’t transform hospitals. People do.
Mindoo lands with a team, not a login. Our engineers deploy on-site and redesign workflows with your clinicians, not for them. We train your teams until they run and extend Mindoo themselves. Then we hand over the keys. We do this with hospitals, never to them.
06Security & trust
Built for the scrutiny hospitals deserve.
Hospital IT, data protection and clinical governance all get a vote. Mindoo is designed to pass each review.
Isolated
Sovereign by architecture.
Your data and your models stay in your environment. Nothing rented, nothing leaving the building.
Audited
Transparent by design.
Every agent action is logged, reviewable and attributable. No black boxes for your governance team.
Compliant
Designed for EU regulation.
Architected around GDPR, the EU AI Act and Medical Device Regulation requirements from day one, not retrofitted.
Available
Trust centerCertifications, documentation and security practices, in one place.trust.mindoo.ai →Reliable, around the clock.
Engineered for uptime, with graceful fallbacks. When an agent can’t help, the work routes to your team. Patients never hit a dead end.
Our vision
Human and AI clinicians, side by side.
A world where humans and AI work side by side, each with their own qualities, for better care everywhere. It runs on the systems hospitals already trust and makes them more capable, never obsolete. We are building it now, with our first hospitals and the partners who power them.
Caring for more patients, with more attention. Care stays human. We build everything around it.
See Mindoo in your hospital.
A demo takes thirty minutes. The transformation is a partnership.
For EHR vendors
Bring agents to your EHR. The best systems of record are already connecting.
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